Build Freshworks Apps faster with AI

Meet AI Agent Skills — reusable, platform-aware building blocks for IDEs so you ship quality Freshworks apps faster. Browse the library, plug into your workflow, and go from idea to marketplace with less friction.

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Choose Your Path, Get Running in Minutes

Whether you're building your first app or extending the platformfor enterprise — we'll get you there fast.

Agent Skills

Curated library of pre-built AI agent skills that enable you to ship quality Freshworks custom apps faster and smarter

Explore AI Skills

Developer MCP Server

Manage your custom app lifecycle with our integrated MCP Servers, that allow you to focus on what matters most.

Build with MCP Servers

Freddy AI Copilot for Developers

Your AI pair programmer. Generate code, debug faster, and ship to the marketplace—all with AI that understands FDK, Crayons, and platform patterns.

Try Freddy in Play

POWERFUL PLATFORM

Everything You Need to Build, Ship & Scale

A full-featured development platform with serverless computing, secure data storage, design components, and AI built right in.

JavaScript example: serverless ticket handler invoking a Slack notification template

BUILD FOR EVERY PRODUCT

One platform, multiple products

Build custom apps and integrations for the entire Freshworks product suite. Each product offers dedicated APIs, serverless product events, and extension points.

IT Service Management

Freshservice

Uncomplicated, AI-assisted ITSM

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Freshservice UI preview: ticket editor, Create ticket, and tickets created metric
Customer Service

Freshdesk

Modern, AI-assisted customer service

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Freshdesk UI preview: urgent ticket and team discussion thread

What’s New

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New

Public app listings no longer depend on product trials

Unvailing revamped signup experience and new and improved developer portal with decoupling of product account dependency for public apps listing.

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NEW

Introducing RBAC for Developer Portal

We are excited to announce the introduction of role-based access control for developer accounts. A major step towards enabling granular access control and flexibility in how teams collaborate on apps.

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IMPROVEMENT

Request templates now support file uploads

We are excited to announce the general availability of request template file uploads, a major feature supported by Freshworks Developer Kit (FDK) version 10.0.1 (ensure engines.fdk is updated in your app manifest).

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