REST APIs

An app built for this module can access the corresponding product resources, through the following API end-points:

• POST /api/v2/tickets
• POST /api/v2/tickets/outbound_email
• GET /api/v2/tickets/[id]
• GET /api/v2/tickets/[id]/associated_tickets
• GET /api/v2/tickets
• GET /api/v2/search/tickets?query=[query]
• PUT /api/v2/tickets/[id]
• POST /api/v2/tickets/bulk_update
• POST /api/v2/tickets/[id]/forward
• PUT /api/v2/tickets/merge
• GET /api/v2/tickets/[id]/watchers
• POST /api/v2/tickets/[id]/watch
• PUT /api/v2/tickets/[id]/unwatch
• PUT /api/v2/tickets/bulk_watch
• PUT /api/v2/tickets/bulk_unwatch
• DELETE /api/v2/tickets/[id]
• POST /api/v2/tickets/bulk_delete
• DELETE /api/v2/attachments/[id]
• PUT /api/v2/tickets/[id]/restore
• GET /api/v2/ticket_fields
• GET /api/v2/tickets/[id]/conversations
• GET /api/v2/tickets/[id]/time_entries
• GET /api/v2/tickets/[ticket_id]/satisfaction_ratings
• GET /api/v2/tickets/[id]/summary
• PUT /api/v2/tickets[id]/summary
• DELETE /api/v2/tickets[id]/summary
• GET /api/v2/tickets/archived/[id]
• DELETE /api/v2/tickets/archived/[id]
• GET /api/v2/tickets/archived/[id]/conversations
• POST /api/v2/tickets/[id]/accesses
• PATCH /api/v2/tickets/[id]/accesses
• GET /api/v2/tickets/[id]/accesses
• DELETE /api/v2/tickets/[id]/accesses
• GET /api/v2/admin/ticket_fields
• POST /api/v2/admin/ticket_fields
• GET /api/v2/admin/ticket_fields/[id]
• PUT /api/v2/admin/ticket_fields/[id]
• DELETE /api/v2/admin/ticket_fields/[id]
• GET /api/v2/admin/ticket_fields/[id]/sections
• POST /api/v2/admin/ticket_fields/[id]/sections
• GET /api/v2/admin/ticket_fields/[id]/sections/[section_id]
• PUT /api/v2/admin/ticket_fields/[id]/sections/[section_id]
• DELETE /api/v2/admin/ticket_fields/[id]/sections/[section_id]
• GET /api/v2/ticket-forms
• POST /api/v2/ticket-forms
• GET /api/v2/ticket-forms/[id]
• PUT /api/v2/ticket-forms/[id]
• DELETE /api/v2/ticket-forms/[id]
• CLONE /api/v2/ticket-forms/[id]
• GET /api/v2/ticket-forms/[form-id]/fields/[field-id]
• POST /api/v2/ticket-forms/[form-id]/fields/[field-id]
• DELETE /api/v2/ticket-forms/[form-id]/fields/[field-id]
• POST /api/v2/tickets/[id]/reply
• POST /api/v2/tickets/[ticket_id]/notes
• PUT /api/v2/conversations/[id]
• DELETE /api/v2/conversations/[id]
• POST /api/v2/tickets/[id]/reply_to_forward
• POST /api/v2/canned_responses
• GET /api/v2/canned_responses/[id]
• PUT api/v2/canned_responses/[id]
• POST /api/v2/canned_responses/bulk
• POST /api/v2/canned_response_folder
• PUT /api/v2/canned_response_folder/[id]
• GET /canned_response_folders
• GET /canned_response_folders/[id]
• GET /canned_response_folders/[id]/responses
• POST /api/v2/tickets/[ticket_id]/time_entries
• GET /api/v2/time_entries
• PUT /api/v2/time_entries/[id]
• PUT /api/v2/time_entries/[time_entry_id]/toggle_timer
• DELETE /api/v2/time_entries/[id]