Welcome to the Freshworks developer community, (If you haven’t already signed up to join our community, now is a great time to do that!)
We are super excited to have you aboard and look forward to working with you on an equally exciting journey on the Freshworks Developer Platform!
This learning module is designed to help you along on your first few milestones of this journey. We will start with what Freshworks offers to developers like yourself on its modern SaaS platform and how organizations use the apps built on this platform. We will also explore app development on the platform from a bird’s eye view and point you to valuable resources to build your first couple of apps. We will then leave you with the foundational resources that will help you become a pro-Freshworks App developer with solid fundamentals of our platform. Fasten your seatbelts!
About Freshworks
Freshworks provides a suite of business software products serving over 75,000+ customers worldwide. From customer support to IT service management, sales CRM to HR management, Freshworks helps businesses deliver exceptional experiences to their customers and employees.
Our product suite includes:
- Freshdesk - Customer support
- Freshservice - IT service management
- Freshsales Suite - Sales CRM
- Freshchat - Messaging & chat
- Freshcaller - Call center
- Freshteam - HR management
Why Build Apps for Freshworks?
As a developer, building apps for the Freshworks platform gives you the opportunity to:
- 🌍 Reach 75,000+ customers globally - Build once and distribute to a massive customer base
- 🔌 Integrate with any third-party service to extend product capabilities
- ⚡ Automate workflows and save time for businesses
- 🎨 Customize UI for specific business needs
- 💰 Monetize your apps via the Freshworks Marketplace
The Freshworks Developer Platform provides all the tools and resources you need to build powerful apps that solve real business problems for thousands of customers around the world.