In conclusion, we've covered:
- Understanding OAuth and its role in securely authorising app access.
- Configuring installation parameters to customise app behaviour during installation or updates.
- Obtaining OAuth credentials from Freshworks and integrating them into your app for secure API access.
- Making API requests using OAuth access tokens, ensuring authenticated interactions with Freshservice.
- Adhering to best practices for design, including considerations for API rate limits, OAuth scoping, and security measures.
- Encouragement to explore further platform features and deepen your understanding of Freshservice APIs and development possibilities.