Before we embark on this exciting journey of app creation with Freshworks Agentic Developer Toolkit, let's ensure you're well-prepared.
This page covers the prerequisities for the Freshworks Agentic Developer Toolkit tutorial, including the agentic skills and Developer MCP servers published from the official Freshworks Developers Marketplace repository: Freshworks Developer Tools
Minimum prerequisites
- AI assistant / Skills CLI support
- Use AI development tool that supports npx skills or plugin installation. The supported tools include:
- Cursor — full support for Freshworks skills and slash-command workflows
- Claude Code — supports Freshworks plugin marketplace and SKILL.md skill workflows
- OpenAI Codex — supports skills via local plugin manifests and Skills CLI installs
- VS code and other Skills assistants supported under Agent Skills Clients
- Use AI development tool that supports npx skills or plugin installation. The supported tools include:
- Freshworks Developer Account (Optional)
- Active Freshworks developer account at developers.freshworks.com/developer/profile
- Freshworks product account (Optional)
- A valid Freshdesk, Freshservice, or other Freshworks product account to install and test your app